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Retailer Trends

Butcher shop EBT acceptance is one of the most overlooked revenue opportunities in specialty retail. Tens of millions of Americans rely on SNAP benefits and are actively looking for quality local meat, yet most independent

Retailer Trends

Where Do SNAP Customers Shop?

SNAP customers shop can use their EBT cards to purchase healthy food items from convenience stores, grocery stores, quick service restaurants (in states that operate an RMP), bodegas, and other specialty retailers. What you may not know is SNAP customers can bring in a new revenue stream to your business.

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4 Ways to Build Customer Loyalty

Retailers need to know the importance of building customer loyalty for their business. Even convenience store owners, grocers, pharmacies, and other specialty retailers experience the benefits loyal customers bring. Returning customers spend 67% more than new customers, according to business.com. Winning these customers can also increase awareness for your store,

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C-Stores + Grocers: Preparing for the Memorial Day Rush

NACS (National Association of Convenience Stores) predicts 37.1 million Americans will go on a road trip for Memorial Day, up 6% from last year. With more travelers on the road, convenience stores, grocery stores, and other specialty retailers should expect increased foot traffic during the holiday weekend.  

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3 Ways Retailers Can Combat a Challenging Labor Market

Grocers, c-store owners, and other retailers have experienced a challenging labor market recently. COVID-19 impacted the labor market in many ways. Store owners are experiencing a shortage of employees, higher turnover rates, and difficulty hiring. 3 ways store owners can help alleviate these challenges are…

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Generational Differences That Impact Shopping Behavior

Shopper demographics are shifting, and store owners need to learn about the generations that are going to influence their business. Convenience Store News’ 2023 consumer study revealed that Millennials and Gen Z are “increasingly shaping the convenience store proposition.” A few key generational insights include…

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What Makes Customers Choose C-store Foodservice?

Convenience store foodservice has been a big trend so far this year. From boosting overall in-store sales to bringing in more customers, foodservice has brought many benefits to store owners. While foodservice is a great, high-margin addition to business it can also be competitive. Here are 4 ways to get

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Foodservice Fueling In-store Convenience Sales

Convenience store foodservice sales have boosted in-store sales to $302.8 billion, a 9% increase from the previous year, according to NACS State of the Industry Summit. The report also noted, in-store sales accounted for 33.4% of industry sales, with total sales being $906.1 billion. 5 reasons for this increase according

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Do Customers Prefer the In-Store Experience?

Grocery stores, convenience stores, and bodegas are often frequented by in-store shoppers over an online environment, even with more consumers shopping online in other categories. A recent Grocery Store Dive article broke down in-store shopping statistics by generation and found that…

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Requirements to Accept EBT Payments in Your Store

The requirements to accept EBT payments in your store can be confusing for owners. Seeing if you qualify to be a SNAP retailer, the application process, and even the reauthorization process for existing retailers can be time-consuming and difficult for busy store owners. Make the process a little easier with

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How Your Store’s Restroom Can Impact Business

Restroom cleanliness, layout, and overall design have a bigger impact on c-store and grocer customers than you may realize. An unclean restroom can lead to increased customer complaints, less return customers, decreased in-store purchases and other challenges. On the flip side, having a clean restroom can help encourage customer loyalty,

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How to Make Your Baked Goods Inventory Stand Out

Bakery items can often get lost in convenience stores, grocery stores, and bodegas. This could lead to food loss due to not selling your fresh baked bread, bagels, and more as well as lost sales. Here are 4 ways to make your baked goods stand out, attract more sales, and

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3 Ways QSRs, Grocers, and C-stores Can Focus on Sustainability

Quick-service restaurants, grocers, convenience stores, and other specialty retailers are expected to focus on sustainability and food traceability this year. Consumers now care more about their food, where it’s from, and how it is made, and more according to C-Store News. Here are 3 things to know to keep up

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Shoplifting Prevention Tips for Your Store

Shoplifting is a big problem for a variety of retailers, but especially for retailers like grocery stores and convenience stores that have products with lower margins. According to FBI crime data, there were 548K shoplifting cases in 2021. Additionally, the Annual Retail Theft Survey reported that retailers lose $15-$20B annually

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